Refund policy

Return and Exchanges

 

We do not say NO to Returns and Exchanges however we work hard to give you the best products and avoid the issues of returns or exchanges.

 

CONDITIONS FOR RETURNING A PRODUCT- Apparels

If a customer wishes to return a product, they will have to bear the cost of shipping the product back to BeGorgeousByPS and Processing and Restock fee.

 

For Product ranging $0-$99 : $9 Processing and restock fee will be charged.

For Products $100 and above :15% Processing and restock fee will be charged.

 

In case there is a defect in the product, our team will do a quality check to ensure the same. If a defect is found, the cost of the product will be refunded in form of a store credit.

 

Here are the list of issues not considered defects :
* The small knots or bumps in threads you often see occur when broken threads are pieced together.

* The uneven threads connecting the border to the body.
* Slubs - residual threads bundled together in tiny knots.
* Minute gaps in and around motifs.
* Dye 'bleeding' onto the pallu from the body - this is common in powerloom sarees.
* Loose threads in Bandhani sarees used for the tying and dyeing.
* Color mismatch - colors are subjective, we understand. We try to best capture the most truest colors of the saree. Despite that, due to individual device settings, the colors may appear different on different devices. Hence, it is advisable you check with our team if you are doubtful regarding the color of a product.

*Loose thread on handmade Chikankari saree or kurti.



These are considered defects:
* Tear in the saree or cloth.
* Incorrect measurement (instead of what was stated),

(Approximates are not considered as incorrect measurements)
* Missing blouse piece (if mentioned that the saree has a blouse piece)

In case of any query, you can reach out to us on our email or through our Facebook and Instagram page.

THE RETURN/EXCHANGE PROCESS

You can return the item for a store credit or exchange for same or higher priced product.

  • The item must be unused, unworn and should be in the new condition as it was delivered to you. We will NOT accept any used or worn items.
  • Any Tags attached to the Clothing and Jewelry should remain intact. Kindly do not remove any tag, labels until you are satisfied.
  • If you'd like to return a product, send us an email at BeGorgeousByPS@gmail.com with your concern within 2 daysof receipt of the product.
  • For any kind of defects like a tear please send the picture within 24 hours. Any complains after 24 hours of you receiving the package will not be entertained.
  • Once we confirm that you would like to go ahead with the return, ship the products back to us within 7 daysof receipt of the order. If you have any concerns regarding the duration or nature of return, feel free to email us.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective:

  • Custom or personalized orders that have been stitched/woven for specified sizes.
  • Sarees for which blouse has been stitched as per the customer's measurements.
  • Discounted Items/Items bought during Sale.
    These include products shopped during a site-wide sale, and/or other discounts. This does not apply to products which have been shopped using an Affiliates' discount coupon or Initial Sign-up discount.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. A store credit will be generated and sent you.

**NO RETURN/REFUND/EXCHANGE for International Orders (outside USA)